What does the free trial include?
Thirty days of shopGURU Editor, everything in it. Download shopGURU Desktop and open it; enter your email address and we send you a trial key. No card. One trial per email address and per company.
Can I move the trial or a license to another PC?
Yes, one PC at a time. On the old PC open License and choose Deactivate on this PC, then enter the key on the new one. A trial keeps counting its 30 days wherever it is.
Do I install Operator and Editor separately?
No. There is one install, shopGURU Desktop. Your license key decides whether it is shopGURU Operator or shopGURU Editor.
Can I go from Operator to Editor later?
Yes, in the app: License, then Upgrade to Editor. You keep the same key. On a yearly plan, the months of Operator you have not used are refunded (a month started counts as used) and a full Editor year starts that day. On a monthly plan, Editor is charged from that day and the 12-month minimum starts again.
Where do the files come from?
From shopGURU, or from shopGURU Editor. In shopGURU, export a Job File (.shopguru) or a training module (.shopguru-training) and send it. Double-click it, or use Open Job or Open Training.
Does it need the internet?
To activate a key, and about once a week to confirm the license. In between it works offline.
What does the monthly plan commit me to?
Twelve months, billed monthly to the card you buy with. After the first year it carries on month to month. To cancel, contact us.
Is it the same as shopGURU?
It uses the same screens, so a Job File looks exactly as it does in the shop. shopGURU itself runs on a server for the whole shop, with sign-ins, the Tool Crib, assigned training and reports. shopGURU Desktop is a single-PC app.